Frequently Asked Questions  (FAQ's)

Shipping Questions

Shipping Starts

July 5th, 2021

Is Shipping Included in my order?  

Yes! All orders include shipping, except for local delivery and local pick-up orders. 


Where does Pioneer Peonies ship to? 

For fresh-cut peonies, we ship to all 50 States using Fed-ex overnight shipping. 

For non-perishable handcrafted items, we ship USPS 2 day air. No shipments internationally.


What is the cut off time to place a peony order and be guaranteed next day delivery?  

Your order must be placed by 8:00 a.m. AKST  (Alaska Standard Time) Time-Zone.

How soon can I get my first shipment of of fresh-cut peonies from Pioneer Peonies?  

Availability is affected by Mother Nature, but our first shipments are typically

the first week of July.  

Ordering Questions

How big are the peonies in bud form?         

See the Peony Bud Size Guidelines information posted on the right.

How far in advance should my peonies delivered before an event or a wedding? 

It will take 2 to 3 days for your peonies to open fully. We suggest you order your peonies to arrive 3 days before your event


Can I mix the colors of peonies in my order?  

Yes, 1: The Special Events Package allows mixing of colors and sizes of your peonies. 2: Call us to place an order of peonies with an assortment of colors. 


If I need more than 200 peonies, can I order multiple packages?  

Yes, you can order as many packages as you like or call us to place an order of 200+ peonies. 

Peony Care Questions

How long will the peonies last after I receive them? 

Typically, 6 - 12 days. Peonies kept indoors at a cooler temperature they will last longer than peonies near a window with the sun shining on them. Follow

the directions on the Peony Care Card in your shipment.

What will my flowers look like when I open the box?  

We ship your wrapped, bundles peonies in bud form, inside a floral shipping box with cold packs inside. They may look a little thirsty when they arrive, but that is100% normal. Follow the directions on the Peony Care Card in your shipment.