Being a small-family farm in a remote location of the country allows us to go about our daily lives in much the same manner as we did before.  We still take caution in all we do to ensure we all stay healthy and safe.  

Due to the Covid-19 and the affect it has on our countries supply chain, FED EX is no longer guaranteeing their deliveries.

 

However, 94% of the of their packages are still arriving on time. Pioneer Peonies remains confident that your peonies will arrive  on-time and in perfect condition.

Please note: We are unable to offer signature confirmation due to the FedEx policy of contact-less delivery due to the novel corona virus (COVID-19) pandemic.

What Pioneer Peonies is doing to help:

  1. We are double checking all addresses for our deliveries. You may receive a call from us to double check your information for delivery.

  2. We are including a few extra stems in each package to account for potential damage to any stems due to delivery issues.

  3. Our commitment to customer service and satisfaction remains.

 

What you can do to help:

  1. Make sure to double-check all the information you provide to us is accurate. (Address, names, date of events, Etc.…)

  2. If your shipment is being sent to a business instead of a residence, please verify that that the business is open during the timeframe of your delivery.

  3. Contact Pioneer Peonies immediately if you have any problems with your delivery. We will work with you to make it right.

 

 

Stay Safe and God Bless,

Pioneer Peonies

Pioneer Peonies 

Denise Bowlan 

Wasilla AK 99654

Phone: (907) 715-1220 

EMail: pioneerpeonies@gmail.com

Website: https://www.pioneerpeonies.com

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This privacy notice discloses the privacy practices for pioneerpeonies.com This privacy notice applies solely to information collected by Pioneer Peonies.

 

Privacy Policy: Pioneer Peonies respects the privacy of every customer. When you place an order online, all personal information you give Pioneer Peonies is kept private. We will not share or sell your name, address, or any other personal information you provide.
Security Policy: Orders placed through Pioneer Peonies web site utilize HTTPS and TLS encryption to protect credit card information so it cannot be read in transit. If you are not comfortable sending your credit card information online, feel free to contact us by email and we will be happy to call you back to take your order.